Our sales guy, Amin Ansari,was friendly and LISTENED to what I wanted. He showed me 5 cars and out of those 5 cars I was able to pick the perfect car for me. He actually made buying a car fast and fun. The customer service was so GREAT, I will be back for my next car.
My wife and I went in not knowing anything about Nissan. Dublin Nissan treated us with respect and created a casual (stress-free) environment for a couple of "newcomers". We tested tested a few cars, fell in love with the Rogue (fully loaded package, with leather seats, XM, Bluetooth, GPS, all the bells and whistles) and walked out winners. The guys at Nissan beat out all the competition, and we looked at several comparables, including the Mazda CX-7/CX-9 and Chevy Equinox LTZ. Chris Zacharakis, Frank, and Norm were the best and worked with us on getting a great price on a car that fits our needs. We're so glad we stopped in!! If you are interested in purchasing a Nissan or are just interested in learning more about their vehicles, ask for Chris, Frank, and Norm!!
Dublin Nissan treated me fairly and handled the delivery of my Nissan Leaf quickly. Maybe a little to eager to sell me extras like Gap Insurance and an Extended Warranty, but I can appreciate they are trying to make their margins. Very professional and friendly.
I?d seen over 20 salespeople and test driven every compact make and model for months before I decided to buy a new Sentra. Joe Khan at Dublin Nissan was absolutely worth talking to from start to finish! He began by giving me the best internet pricing with the color and features I wanted, which other dealers said were not available. He was consistently respectful, flexible, non-pressure and upbeat about my questions and the negotiation.
Joe knew his cars! He volunteered understandable technical information about under the hood, how paint is applied, the best financing, etc. His humor made it easy and actually enjoyable going through the buying process. At the end I felt I had made a good deal, that it was a win-win. Joe then spent extra time after the sale giving me absolutely helpful strategies that worked quickly for privately selling my old car.
I never thought I would have an attentive salesman and service oriented experience at a car dealership! Hats off to Joe Khan for changing my thinking and taking the edge off! I highly recommend Joe to my best friends and anyone looking for a down to earth, good, professional and friendly car buying experience.
David Hernandez not only made our car shopping/buying experience easy, he also made it enjoyable. He answered all of our questions, quickly handled any concerns and had a great attitude and sense of humor while doing so.
His easy going, non-pressure sales technique made Dublin Nissan the easy choice for our car purchase. I would recommend him, as well as Dublin Nissan, to anyone interested in a new or used car purchase.
I can be a really difficult customer when it comes to car buying. I dont want to meet your MANAGER after five minuets. If you do that to me I simply walk off, I will not be pressured. When dealing with Amin he was courteous and did not put pressure to buy.
He answered my questions without prying into my buisness. HE DID NOT USE THE PHRASE WHAT CAN I DO TO GET YOU INTO THIS CAR TODAY. That is another statement that will make me walk away immedatly. The price for the car was great and Amin really made me feel like he was on my side. I will reccomend buying a nissan from him to anyone in the san francisco bay area or the central valley. I am now the proud owner of a 2012 Altima.
David Hernandez has provided us with reasonable price through excellent service, flexible negotiation, great patience, exquisite salesmanship, and has finally made win-win agreement happen. He is a great salesman whom you will feel very comfortable to work with.
I had an unfortunate experience with this dealership. Clint Burns was the salesman who sold me my used car and pauline wong was the finance person i dealt with. Mr Burns was a little more pleasant, however, he could not deliver a satisfying deal. After sitting around for hrs, his sale price was not the price we agreed on and his finance charge was ridicoulsly high for someone with mty credit. I simply walked away and came back the next day with a loan on my own with a better finance rate and we finally settled on the price. After Pauline Wong found out i did this, she called me into the office and offered a even lower rate, which i agreed too after asking her why she couldnt give me that offer yesterday, she rolled her eyes and simply said the bank was closed, however they knew already that i could have qualified for that rate. She sold me gap insurance which i cancelled but never recieved my refund until i reported her to the BBB, then i finally got it 3 months later after actively contacted the auto gap inurance and the BBB. I didnt even get my full refund. Dublin Nissan has poor customer service and Pauline Wong in particular, she should really seek some training or inservice on how to treat customers and work on her people skills.
I had a excellent experience at Dublin Nissan. I had communicated with the internet sales department the day before I drove 93 miles to the dealership. When I arrived that morning, Jonna was ready to help me with any of my needs.I explained what I wanted to pay, what I expected for my trade in and that I did not want to be there all day. She made sure Derek, the Sales Mgr. knew exactly what I wanted and expected. Derek made the purchase experience as smooth as possible. He was the consummate professional. All of my needs were met and all requests were fullfilled. As I drove home that day I realized I chose the best dealership to do business with and would HIGHLY recommend this dealership for any Nissan purchase!! Thanks Jinna and Derek!
P.S. If I am in need of another Nissan, I know Iwould make the drive again!!